Customer Spotlight
Electric Supply & Equipment Co.
 
"SMP puts everyone on the same page, it simplifies our Sales Managers lives and we're able to track and measure goals. "

John Russell
VP Automation and Solutions
Electric Supply & Equipment Co. [ESE] is a regional industry leader, distributing a wide range of electrical products to over 2,000 customers.  With over 80 employees, and 3 strategically placed branches in the heart of North Carolina ESE has become a premier distributor since it's inception in 1935.
Branches -
Business System - NxTrend (Infor)
Total employees - 80
TMMG Services Used - Sales Management Plus
Company Mix - Mostly Industrial distribution

 
Why did ESE Choose Sales Management Plus

ESE was looking for a tool to help grow their business.  Previously they had no way to track sales opportunities, SMP provided that plus gave their salespeople access to important customer and prospect information.
Challenge Solution Results
  
  Needed to select a sales management tool to grow business and to more effectively market to current customers
 
  Sought a better way of expanding into different markets
 
  Had used Excel and the contact manager provided with their business system – wanted to get rid of "multiple databases" and provide a central spot for sales to get customer information
     
  Selected SMP to help better manage  customer base
 
  Single view of sales & customer data for all sales, users, no matter their location
 
  Implementation was easy  
  No other computer costs associated with setting up SMP
     
  Facilitated strategic sales, for example: allows sales force to track what product customers are buying and match corresponding product they are not buying
 
  Freedom from hosting, maintenance, & other IT headaches
 
  Eliminated duplication