Customer Spotlight
Maurice Electric Supply Co. "I have credibility with my vendors because of SMP.  You can make a statement and and validate it with SMP.  You now have total control of a conversation.  You can produce reports quickly and vendors don't argue with you.  You take control because you have the data."

Warren Janes
VP Sales & Marketing
Maurice Electrical Supply Company is a large Commercial Construction based distribution house in the heart of Washington, DC.  With over 175 employees, Maurice has been growing their business steadily for the past several years.
Branches - 3  Headquartered in Washington, DC [One branch is located in South Florida]
Business System - Eclipse
Total employees - 175
TMMG Services Used - SMP (5 years) MarketPro (3 years)
Company Mix - 80% Commercial Contractor, 8% Residential Contractor, 10% MRO
 
Why did Maurice Electric Choose TMMG's Products
  • Maurice decided to use SMP primarily for the Reporting/Analytics tools.  The executive team did not want to be "report writers".  With SMP's "canned" reports, the executive team was able to run several different reports to discover sales and customer trends.
Challenge Solution Results
  

• 

 Needed a more efficient way of running reports and circulating the information found
 
•  Sought a better way of protecting current customer base
 
•  Needed a tool to educate their manufacturers of their goals and strategy
     
•  Strategy to retain old customers while prospecting for new ones
 
•  Ability to tie contacts to fax and email programs
 
•  Helps track back-end rebates
 
•  Freed up IT Departments time for other projects
     
•  Better understanding of business
 
•  Facilitates Marketing Plans
 
•  Encouraged credibility with manufacturers