Customer Spotlight
Maurice Electric Supply Co. "I have credibility with my vendors because of SMP.  You can make a statement and and validate it with SMP.  You now have total control of a conversation.  You can produce reports quickly and vendors don't argue with you.  You take control because you have the data."

Warren Janes
VP Sales & Marketing
Maurice Electrical Supply Company is a large Commercial Construction based distribution house in the heart of Washington, DC.  With over 175 employees, Maurice has been growing their business steadily for the past several years.
Branches - 3  Headquartered in Washington, DC [One branch is located in South Florida]
Business System - Eclipse
Total employees - 175
TMMG Services Used - SMP (5 years) MarketPro (3 years)
Company Mix - 80% Commercial Contractor, 8% Residential Contractor, 10% MRO
 
Why did Maurice Electric Choose TMMG's Products
  • Maurice decided to use SMP primarily for the Reporting/Analytics tools.  The executive team did not want to be "report writers".  With SMP's "canned" reports, the executive team was able to run several different reports to discover sales and customer trends.
Challenge Solution Results
  

 

Needed a more efficient way of running reports and circulating the information found
 
  Sought a better way of protecting current customer base
 
  Needed a tool to educate their manufacturers of their goals and strategy
     
  Strategy to retain old customers while prospecting for new ones
 
  Ability to tie contacts to fax and email programs
 
  Helps track back-end rebates
 
  Freed up IT Departments time for other projects
     
  Better understanding of business
 
  Facilitates Marketing Plans
 
  Encouraged credibility with manufacturers